Liam O'Neill
Liam heads up bpmd, a London-based boutique consultancy specialising in Business Process Management who helps companies setup and upscale their process teams.
Detailed Biography:
Liam heads up bpmd, a London-based boutique consultancy specialising in Business Process Management who helps companies setup and upscale their process teams. By using the latest tools and techniques, they leave behind preconceptions about process being bureaucratic and boring! He has worked with companies like BBC, MSC, and Lego to get value from process – from accelerating audits to delivering digital transformation.
Topics of Expertise:
- Process modelling
- Process mining
- Why process modelling isn’t dead
- Why people think process modelling is boring
- Role of AI in process
- Do we need process modelling now that we have GenAI engines
- Difference between task mining and process mining
- Shortcomings of big SIs in supporting businesses
- Relying on external consultants versus developing internal capabilities
- Innovation and tech versus relying on old heads
- Innovation and tech versus industry expertise
Country/State:
London, UK
Time Zone:
GMT
Will the guest promote the episode?
Yes
Contact & Additional Info