Inside the conversation
Hugh Massie appears on The Modern Insurance Agent in “Why Behavior Is the Real Competitive Advantage in Insurance (AI Can’t Replace This)”. Published March 19, 2026. The conversation is hosted by David and Elle Denning.
A useful listening lens
What changes when a new tool enters an established business? Listen with that question in mind, and compare the ideas with the realities of your own work.
Listen for
- A published conversation featuring Hugh Massie.
- A listening lens on ai & technology.
- The full episode and its original context are linked below.
An introduction to a published conversation. Open the linked episode for its full context.
Source: Published episode on Apple Podcasts.